Interaction with Texas Certified Training Academy through our website or emails does not create a student or client relationship. A user or visitor is under no circumstances considered a “customer, client, or student” unless payment has been made in full, and a course has been attended.
The content available at this web site is for informational purposes only and not for the purpose of providing legal advice. Texas Certified Training Academy is not a law firm, nor do we represent the Texas Department of Public Safety –Regulating Services Division (DPS-RSD). You should contact your attorney or DPS-RSD to obtain any official advice and/or guidance with respect to any particular issue. The opinions expressed at or through this site are the opinions of the individual author(s) and may not reflect the opinions of the state of Texas, DPS-RSD, or any attorney.
Texas Certified Training Academy does not promise or guarantee you will pass any class or that the State of Texas will approve every license application submitted just because you paid for a course.
TCTA does not promise, suggest, or advertise in any way that by taking any of our classes that you will be promised a job or referred to any employer. TCTA is not a security guard employer or a placement agency; we further will not and cannot endorse any security provider, as we have no knowledge of how they run their business or will treat you as their employee(s).
TCTA reserves the right to refuse service to anyone for any reason at any time, which also includes professional conflicts of interest. TCTA will dismiss any student who is considered a safety or health risk to staff or students.
You must be at least 18 years of age to attend any class at TCTA; in addition, you must be at least 21 years of age to be licensed as a Level-4 Bodyguard or a LTC holder per the state. Each student must bring in some type of government issued photo ID, so that we know who we are training and certifying. You must also disclose your Social Security Number (SSN) on the state forms (required by the state) in order to get your certificate /license.
Due to Federal Law: Ex-felons cannot use or possess firearms at any time, which prevents their attendance to any class containing firearm training such as: LTC, Level 3 Commission, Level 4 PPO, Advanced Weapons, etc. TCTA will also not knowingly train anyone who is using this training, information, and techniques for unlawful purposes.
The state of Texas only provides an English version to all state security, LTC, and licensing exams; with that said, in order to comprehend and pass each course, all students must be able to read, write, and speak English. TCTA will not and cannot help you through the test, teach the test, or provide answers to students at any time, as you must fully understand the fundamentals of all courses on your own.
Non-refundable & Non-transferable fees:
All fees paid to TCTA are Non-refundable and Non-transferable (to another person or another class date), and must be pre-paid in advanced. TCTA will not provide a refund, credit, or rain check if you fail a test, are unable to qualify at the range, unable to perform the course tasks, are dismissed from a class for any reason, are unable to attend the class for any reason, unable to continue, sick, fail to show up, or leave. While many sign up / pay then change their mind or their schedule changes – once you have paid for that seat or spot in that class, it is sold regardless if you show up or not. Again all fees are Non-refundable and Non-transferable, we asked that you acknowledged our Terms/Conditions/Disclaimers when you filled out the enrollment form, and also we repeat the statement on each invoice prior to paying.
All payments must be received prior to receiving any instruction. No personal checks are accepted at any time; however, company checks are accepted with prior approval from TCTA management. We accept all major credit cards and debit cards but highly discourage paying at the door, as we require “hard numbers” prior to any class – as such, each student must pre-pay prior to arrival. Once you enroll online you will receive an invoice along with further class information and directions. If after paying you do not receive any confirmation back from TCTA, ensure that you call us prior to the first day of class.
Students that have their company paying for their training that do not provide a payment by the start of class, (and we have an agreement to bill your company), you/company will be mailed your training certificates once TCTA receives our payment due in full for the training we provided. This ensures we are paid promptly by your employer; we will no longer issue training certificates without prior payment. All students will be responsible for their class fee if their company fails to pay in a timely manner. Companies that request to be billed, you must set this up prior to the day of class and notify us prior if we must go through any type of vendor approval process with your agency prior to being paid.
Our prices include our complete packages offered and are not meant to be sold or booked as bits and pieces of features you may or may not want. In other words, we don’t offer discounts or price reductions because you may not want or need certain parts of our course or service, or you wish to provide your own equipment, etc.
Some restrictions may apply with our offers or programs. Prices, offers, & discounts are subject to change to meet any outside or in-house logistical increases or changes we experience. Private lessons, special requests, travel programs, special scheduling needs, extended range or classroom time for any retesting, special administration tasks or consulting are all done at additional rates & charges. Although we do provide free weapon rentals and *free requalifications (*for prior students), all ammunition for all firearms-related courses are not included with any price and must be provided or bought by the shooter/student.
If or when a class is postponed, it does not constitute a default refund to a student or breach of any type of contract or agreement in anyway shape or form; instead, we will provide another date that the class will be held. If a student does not show up for any class or even a rescheduled class, that is an automatic drop and no refund is applied.
Free Commission Recertifications:
If you are a prior TCTA student and took our Level 3 Commission class or our Level 3 Recertification before, then our instruction, test, certification, and time is FREE of charge to you. You will only have to pay the range their fee and buy your own ammo, but TCTA charges nothing for this class. In order to receive your free class from TCTA, you must also bring in your prior certificate of training or receipt we issued you as proof of prior attendance. If you do not have either document given by us as proof of prior training and certification, you will have to pay again. In order to receive the free class from TCTA, you must also attend a normally scheduled class that is open and provided to the general public and posted on our schedule. TCTA will not provide “private classes, special scheduling, tailored or custom courses” under our free program; you must attend a normally scheduled class for this benefit. If you are unable to attend a posted and normally scheduled course, you will have to request a private class with an Instructor which will be at cost to the student.
Other Free Recertifications:
TCTA provides free recertifications for returning students for: Pepper Spray, Baton, Handcuffs (LTC is no longer required by the state to attend a class on a requal). CEW, First Aid/CPR/AED are not under the free recertification program due to logistical costs to run and provide the required materials and training aids needed. Courses that we do offer free recertifications for as stated above, you must also bring in your prior certificate of training or receipt we issued you as proof of prior attendance, and there will be no charge to you. You must also attend a normally scheduled class that is open and provided to the general public and posted on our schedule. TCTA will not provide “private classes, special scheduling, tailored or custom courses” under our free program. If you are unable to attend a posted and normally scheduled course, you will have to request a private class with an Instructor which will be at cost to the student.
Our group discount pricing generally starts with three or more students attending the same class. With that said, if we have to travel to your location or you need a private class or special scheduling needs, there will be additional charges for those considerations. TCTA can offer an across the board discount for your entire company as a whole throughout the year regardless when they arrive or need it, just ask us and we can go over the details. Other discounts such as Military, Senior Citizen, NRA, etc., is already factored into our prices for everyone, to include our free weapon rentals and free lifetime recertifications, which is a big savings. Our LTC class we offer free courses for all U.S. Military veterans, and an extreme discount for everyone else at $35.00
TCTA V.I.P. Discount cards:
TCTA V.I.P. discount cards (which are handed out in class only), are to only be used or redeemed by the person (prior student), who we issued it to. These cards are for a one-time use only, and are not meant to be shared, given, or transferred to someone else. These cards are given to a student and are not meant to be handed over to a company or agency for a company discount, as the intention was to provide the guards a direct gift from TCTA, and not a business as a whole. TCTA V.I.P discount cards must be presented, and surrendered at point of purchase or when arriving for a class, and can only be used for one class or one purchase at a time.
Duplicate or replacement certificates:
For security reasons should TCTA elect to provide a duplicate certificate to a prior student, the certificate will only be handed to the student in person after showing valid ID, and will not be emailed or mailed, as our certificates are used to obtain state licenses, so they are treated as a “sensitive item.” TCTA will place the same date on the duplicate certificate that was on the original certificate, and will not update or provide a current date for a class that was taken in the past. Duplicate certificates will only be issued to students who have taken the prior class with TCTA in less than 12 months ago. Duplicate certificates and/or pocket cards will be issued at a cost of $15.00 each, and paid in advance.
All copyrightable text and graphics, the selection, arrangement, and presentation of all materials (including information in the public domain), and the overall design of this web page are property of Texas Certified Training Academy www.TexasOfficerTraining.com ©2009-2016, all rights reserved. Any copying, distribution, retransmission, or modification of information or materials on this site, whether in electronic or hard copy form, without the expressed prior written permission of TCTA, is strictly prohibited.
Texas Certified Training Academy has adopted this policy to protect the privacy of and respect of our customers, visitors, and users to which each user shall adhere in connection with accessing this site, as each term is hereinafter defined.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of www.TexasOfficerTraining.com. We strive to offer each visitor a personalized experience while utilizing our site. We may ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: your name, email address, postal address and telephone number. We will never sell, barter or rent your personal information to any third party.
How Information Is Gathered From Users
Texas Certified Training Academy may include online forms, emails, newsletters, and online commenting areas that ask users to provide their information, such as their names, e-mail addresses, and additional contact information. Texas Certified Training Academy servers automatically recognize users’ domain names and IP addresses; we may log the name of users’ Internet Service Provider or use cookie technology to recognize you and hold information from your visit. No personal information about the user is revealed in this process. You can choose not to provide us with information by setting your browser to refuse to accept cookies, but if you do so, you may not be able to access certain portions of the site and we may be unable to customize the site’s features according to your preferences.
What We Do With Information Collected
We collect information to enhance and deliver a more personalized experience for our users. Your information received and collected from Texas Certified Training Academy will never be shared or sold to any third party without your consent, except as necessary to provide you with the services offered by us or to comply with the law.
Anonymous information is used to analyze traffic to www.TexasOfficerTraining.com. We may use anonymous IP addresses to help diagnose problems with our server, administer our site, or display the content according to your preferences.
Children’s Privacy Protection
Texas Certified Training Academy does not direct any of our content specifically nor target anyone under the age of 18. Any personal data collected by our site pertaining to a minor will be eliminated promptly; we will not knowingly collect Personally Identifiable Information from a minor (children under the age of 18). ALL PERSONS UNDER THE AGE OF 18 ARE NOT PERMITTED TO ACCESS THIS SITE.
Changes To This Policy
We reserve the right to modify or change this policy at any time. Be sure to view this page periodically to ensure that you agree with and accept those amendments. Any information received prior to changes will be used according to the rules and laws applicable during the time the information was collected.
Texas Certified Training Academy’s home office is operated and administered from Round Rock, Texas. This policy and the use of this website shall be construed in accordance with and governed by Texas law. If a dispute arises under this policy, you hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in Round Rock, Texas. This statement and the policies outlined within are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
Limitation of Liability
Texas Certified Training Academy will not be held liable for any injuries or damages that may occur from the use of this site, including but not limited to: lost profits, incidental, special, or consequential damages or lost data arising from or within use of this site or any other materials or services rendered to you.
Damages or injuries (included but not limited to) the following: damages on our site; line failure; failure of our site; error on our site; computer virus; use of our site; inability of the use of our site; use of links on our site; stalled or delay in transmission of our site; stalled or delay in operation of our site; omission on our site; defect on our site.
Termination of This Agreement
Either party may terminate this agreement at any time. Texas Certified Training Academy is entitled to discontinue the use of all or any part of this site without notice to you. At any time, you have the right to terminate this agreement by eliminating any content or materials obtained from this site.
You agree to indemnify and hold harmless Texas Certified Training Academy and any of its affiliates and/or representatives from any claims, liability, damages, losses and/or fees that may arise from the use of this site by you or any user associated with you and your user account.
While our classes are open to anyone (currently working security or just starting out), our classes are designed for “Operator/User” level only. While all students are welcome to attend regardless what employer/agency you might work for- TCTA strongly prohibits: Any type of Instructor/Assistant Instructor, to include Management or Owner of any type of Training School/ Academy/Defense school, etc., from attending our classes for obvious “Conflict of Interest” reasons. You may ask for special permission prior but please do not assume it is okay; it is not, and we wish to avoid a dismissal in the middle of class.
By clicking the submit button on our contact form, that will indicate that you have read, understood, and agree to our disclaimers and conditions (regardless if you are taking a class or just submitting a general question). This will also mean you have already viewed the Course(s) page and Price page as well. Those wishing or intending to bypass our terms, conditions, and disclaimers, to include circumventing our payment process, etc., simply will not attend a class with TCTA, as this is a structured and controlled environment for the safety of the students, staff, to include the liability protection and ease of logistically running these programs. Students calling the office in order to bypass our written disclaimer on the site, will be referred back to the website to go through our process.